The enterprise commerce platform for the autonomous era

Sphere is the unified commerce platform that brings together channels, customer context and commerce operations on a single headless foundation. It helps enterprises define, orchestrate and scale commerce across every touchpoint.

Sphere is behind the world's most demanding commerce operations

Fast-moving markets, rising customer expectations and the emergence of autonomous AI are reshaping how commerce operates. commercetools Sphere is the platform built for this new reality: A headless, modular and intelligent foundation that helps enterprises move faster, scale with confidence and run commerce autonomously.

CORE TRAITS OF SPHERE

Commerce changed. Most platforms haven’t.

Traditional commerce platforms were built for a world of fixed channels, predictable customer journeys and manual operations. The autonomous era demands something different. Sphere is built as the foundation for autonomous commerce.

API-native architecture

Every commerce capability is exposed as an independent, versioned API, giving teams full freedom and control over how they build their stack, integrate solutions and design a commerce architecture for the AI era.

Flexibility & scalability

With Sphere, commerce operations remain adaptable and cost-effective. Connect any agent, channel or model without custom rework, and scale effortlessly as demand grows.

Agent readiness

Sphere is fully designed to support and orchestrate all forms of agents across modern commerce workflows. A built-in runtime layer for agents combines governance, security and performance through commercetools MCPs.

The platform powering enterprise growth at scale

From peak sales events to global expansion and AI transformation, Sphere delivers the speed, resilience and scalability enterprises depend on.

0K orders/minute

Engineered for extreme scale, Sphere processes massive transaction volumes.

0% uptime

Stay online when it matters most, with proven resilience during peak demand.

<0ms average response time

Sphere delivers lightning-fast response times that keep experiences seamless.

With commercetools, you’re never boxed in

Modern commerce isn’t one-size-fits-all. Sphere adapts to your business model, channels, industries and technology choices, so you can build without constraints and scale without compromise.

Every business model

B2C, B2B, D2C, marketplaces, subscriptions and any hybrid in between. Sphere supports the full spectrum of commerce models, enabling you to evolve as your business evolves.

Every vertical

From retail and grocery to manufacturing and healthcare, Sphere is built to support complex enterprise requirements across industries with flexibility and precision.

Every channel

Deliver consistent, personalized experiences across any touchpoint: Online, in-store, mobile or emerging channels. Unified commerce ensures every interaction feels connected and on-brand.

Every technology

Use the programming languages, frameworks, and tools you prefer. Sphere integrates seamlessly into your existing ecosystem, giving you the freedom to build your way.

Your first online store, live in a couple of hours

You don’t need a full development team or months of setup to start building on Sphere. With commercetools for Builders, you simply describe what you want in a conversation and the platform builds your catalog, checkout and storefront automatically.

Start building in seconds

Install the Skills Library in Claude Code, Cursor, or your preferred AI tool and start building in under a minute.

Everything you need in one place

The Skills Library and guided workflows bring all core building blocks together for a quick set-up, while AI handles the complexity behind the scenes.

From idea to live store in a few prompts

Go from blank canvas to a production-ready webshop in just a few prompts. Complete with catalog, checkout and storefront, ready to run.

All the building blocks for enterprise commerce

B2C, B2B, InStore and AI channels, commercetools gives you the full capability stack without complexity.

Headless commerce

As the inventor and leader of headless commerce, our mission is to provide a future-proof commerce platform to our customers. Today our APIs enable the digital commerce experiences used by hundreds of millions of shoppers every day. We enable our customers to run outstanding shopping experiences for any touchpoint on one single platform - powering both the human and agentic buying journeys.

B2C Commerce

Deliver unified, AI-powered shopping experiences across every channel, from digital to physical, human to agent. Built for scale, speed and the future of intelligent retail.

B2B Commerce

Deliver the personalized experiences your buyers expect, while digitizing and streamlining the complex workflows that drive B2B commerce.

Autonomous commerce

Let AI automate operations and execute commerce with intelligence.

MosAIc

MosAIc is the autonomous operations layer for commercetools Sphere, where intent replaces interfaces, AI navigates complexity and commerce executes within the rules you define.

Agentic commerce

Enable AI agents to discover, recommend, and transact on behalf of your customers.

AI Hub

AI Hub is the universal orchestration layer that translates complex brand logic into any AI channel, such as Gemini, Copilot or ChatGPT.

AgenticLift

AgenticLift lets brands and merchants start selling across ChatGPT, Gemini and Copilot in days using their existing commerce infrastructure. No replatforming needed.

Unified commerce

Connect every touchpoint with one platform for seamless commerce.

InStore

Modernize store operations with a flexible, enterprise-grade POS that unifies online and in-store experiences on a single commerce platform.

Frontend

Craft outstanding shopping experiences with the solution for digital storefronts trusted by leading brands worldwide.